Safety is our primary concern! Jump All Around, LLC reserves the right to refuse setup and early removal at any event that has the potential to cause damage to its equipment and/or event attendees.
Deposits and Payments
For rental orders whose totals are under one thousand dollars ($1000), a minimum $50 deposit or deposit equal to 10% of the order, whichever is larger, will be required for each rental. Unless otherwise agreed, deposit payment is due when the reservation is placed.
For larger orders, above $1,000, a deposit of 25% is required for each rental.
For all rentals requesting residential location set-up of equipment, payment in full for each rental is due prior to the event date. For commercial location rentals, full payment is required prior to equipment set-up.
For your convenience, we accept MasterCard, Visa, Discover, American Express, Cash, and Checks with prior approval.
A cleaning fee of $75 will be added for any non-compliance of food, gum, candy, and drinks being on the inflatables at time of pick up.
Cancellations
Cancellations made on the same day the order is processed or more than ten (10) days before the start of the rental period will result in a full refund of payments made in the same manner as payment was received. Cancellations processed within ten (10) days of the rental period for any reason will result in the issuance of a “raincheck” equal to payments received valid for a period of up to one year from the cancellation date. Due to the expense involved with loading equipment and transportation expenses, services will be considered rendered on the first day of the rental period and cancellations made on that day will require full payment per the rental agreement.
Credit Card Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Liability/Insurance/Safety
Jump All Around, LLC is insured for our joint protection. Please feel free to ask for a copy of our Certificate of Insurance if required by your Institution’s policies. Requests for additional insured or other provisions must be placed at least seventy-two (72) hours prior to rental period and may result in additional charges.
On the day of your event, a signature from an adult with a valid state issued identification will be required on our Equipment Rental Agreement, Release & Assumption of Risk. In addition, the responsible adult will also be asked to review safety instructions and document they have done so. In certain instances, an additional Waiver of Liability may be required for event participants. Please download and/or review these documents prior to your event and contact us with any questions. In addition, please review the Operating Procedures and Safety Information on our website’s Tutorial page.
Jump All Around is not responsible for any damage caused by the reasonable requirements for proper set-up and removal of rides and equipment. Renters are recommended to identify and communicate potential complications associated with the delivery, set-up and securing of rides and equipment including underground utilities and irrigation systems.
Inclement Weather
For the safety of equipment and personnel, Jump All Around, LLC may not setup equipment due to weather or site conditions which jeopardize safe operation of the rides and/or equipment. If possible, Jump All Around, LLC recommends that you reserve a suitable alternate indoor location for your event such as a church, gym or community center.
Post setup of any equipment, no refunds/rainchecks will be issued solely due to environmental and/or weather conditions.